Community and Support
Welcome to the Trading Metrics community! The best place to get help, ask questions, request new features, and interact with fellow traders is our official Discord server.
How to Join and Verify
Join the Discord Server
Click the invitation link below to join our official server.
Start the Verification Process
Once you join, you will initially have limited access. Look at the bottom of your screen in the #welcome channel. You will see a banner stating: “You must complete a few more steps before you can talk.”
Click the blue Complete button on the far right side of this banner.
Read and Agree to the Rules
A pop-up window will appear titled “Before you can talk here…” displaying our community rules. Please read through these guidelines carefully to understand the server expectations.
At the bottom of the list, click the checkbox next to I have read and agree to the rules.
Click Submit
Once the rules box is checked, the green Submit button will become active. Click it to verify your account.
Welcome to the Community!
You are all set! The pop-up will close, and all community channels (like #general-chat) will immediately unlock for you. Jump in and introduce yourself!
Need Help?
Having trouble verifying? If your verification fails (for example, if the system detects a VPN or an alt account) or if you get stuck at any point, don’t worry!
Just return to the Trading Metrics website and use our Live Chat widget in the bottom corner of your screen to contact our support team directly. We will manually assist you.
Next Up: Time to see your main trading hub. Let’s explore the Dashboard.
Frequently Asked Questions
Quick answers based on this page's topic.
After joining, click the 'Complete' button on the banner in the welcome channel, accept the community rules, and click 'Submit' to immediately unlock all discussion channels like #general-chat.
If automated verification blocks you due to a VPN or secondary account detection, go to the Trading Metrics website and use the Live Chat widget in the bottom corner to receive manual support.
The official Trading Metrics Discord server serves as the primary hub for asking questions, requesting new features, and connecting with fellow traders, alongside the website's direct Live Chat widget.